Privacy Policy
Effective Date: September 9, 2026Last Updated: September 9, 2026
Ready Service Group LLC, doing business as Ready Waste ("Ready Waste," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit readywaste.com, request a quote, place or manage an order, communicate with us, or otherwise use our services.
This Privacy Policy applies to information collected through our website, service-request and ordering processes, customer communications, and related business operations. It does not apply to information collected independently by third-party websites or service providers under their own privacy policies.
Table of Contents
- 1. Personal Information We Collect
- 2. How We Collect Information
- 3. How We Use Personal Information
- 4. How We Disclose Personal Information
- 5. Sale, Sharing, and Targeted Advertising
- 6. Cookies and Similar Technologies
- 7. Communications, Email, and Text Messages
- 8. Payment Information
- 9. Data Retention
- 10. Data Security
- 11. Consumer Privacy Rights
- 12. Submitting a Privacy Request
- 13. Appeals
- 14. California Privacy Notice
- 15. Other U.S. State Privacy Rights
- 16. Children's Privacy
- 17. Third-Party Services and Links
- 18. Business-to-Business and Authorized Representatives
- 19. Changes to this Privacy Policy
- 20. Contact Us
1. Personal Information We Collect
The categories of personal information we collect depend on how you interact with Ready Waste.
A. Contact and Identity Information
Examples include your name, company or organization, email address, telephone number, billing contact, and authorized account contacts.
B. Service and Project Information
Examples include service address, billing address, ZIP code, project or property type, requested service, equipment type and quantity, delivery, pickup, or service dates, placement and access instructions, gate, enclosure, or jobsite details, waste or debris type, septic-system information supplied by the customer, photographs or documents voluntarily submitted, and notes concerning permits, deadlines, or project requirements.
C. Transaction and Order Information
Examples include quotes, orders, service selections, pricing and fee information, billing status, payment status, refunds, cancellations, customer-service agreements, agreement acceptance records, and communications concerning an order.
When payment functionality is active, payment-card or bank information will be collected and processed by the applicable payment processor. Ready Waste does not intend to store complete payment-card numbers or online-banking credentials in its application systems.
D. Communications
Examples include emails, telephone calls, text messages, form submissions, customer-service conversations, quote and order communications, and feedback and complaint information. Telephone calls may be recorded only if Ready Waste actually records calls and appropriate notice is provided.
E. Device and Website Information
Examples include IP address, browser type, device type, operating system, referring page, pages viewed, date and time of access, general location inferred from IP, and cookie and similar technology identifiers.
F. Location Information
Ready Waste may process service addresses, map coordinates, placement coordinates, address-autocomplete results, and approximate location. Precise device geolocation will not be collected without appropriate notice and permission.
G. Information from Business Partners and Other Sources
Examples include customers' authorized representatives, contractors, property managers, vendors, service providers, public business records, and referral sources.
2. How We Collect Information
We may collect information:
- Directly from the customer
- Through quote and order forms
- During telephone, email, or text communications
- Through cookies and similar technologies
- From contractors, property managers, or authorized representatives
- From vendors and service providers involved in completing the requested service
- From public or commercially available business information where legally permitted
3. How We Use Personal Information
Ready Waste may use your information to:
- Respond to inquiries
- Prepare quotes
- Determine service feasibility
- Coordinate vendors and regional providers
- Schedule delivery, service, pickup, pumping, or removal
- Process and administer orders
- Communicate about service status
- Verify addresses and jobsite details
- Provide customer support
- Administer billing, payments, refunds, and collections
- Maintain agreements and order records
- Prevent fraud and unauthorized activity
- Protect customers, personnel, vendors, property, and systems
- Comply with legal, regulatory, tax, insurance, and accounting obligations
- Improve website usability and business operations
- Measure marketing effectiveness where lawful and enabled
- Send marketing communications where permitted
- Honor privacy choices and legal requests
- Establish, exercise, or defend legal claims
We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice.
4. How We Disclose Personal Information
A. Regional Service Providers and Vendors
Ready Waste may provide the information reasonably necessary for an independent regional provider to evaluate, schedule, deliver, service, pump, haul, exchange, or remove equipment or materials associated with a customer request. Only information reasonably needed for fulfillment is disclosed.
B. Technology and Business Service Providers
We may disclose information to providers of website hosting and cloud infrastructure.
C. Professional Advisers
We may disclose information to attorneys, accountants, auditors, insurers, financial advisers, and compliance consultants.
D. Legal and Safety Disclosures
Information may be disclosed when reasonably necessary to comply with law, subpoena, court order, or government request, enforce agreements, investigate fraud, protect rights, safety, or property, respond to emergencies, or establish or defend legal claims.
E. Business Transactions
Information may be transferred in connection with a merger, acquisition, financing, reorganization, asset sale, bankruptcy, or due diligence.
F. At the Customer's Direction
Information may be disclosed when the customer requests, authorizes, or directs the disclosure.
5. Sale, Sharing, and Targeted Advertising
Ready Waste does not sell personal information for money. Certain privacy laws define 'sale' or 'sharing' more broadly and may include disclosures involving cross-context behavioral advertising, analytics, or similar technologies. If Ready Waste engages in activity legally considered a sale, sharing, or targeted advertising, we will provide the notices and opt-out mechanisms required by applicable law.
7. Communications, Email, and Text Messages
Transactional messages may concern quotes, orders, delivery, service, pickup, billing, or support. Marketing email recipients may unsubscribe through the message or by contacting Ready Waste. Marketing text messages require any consent required by law. Consent to marketing is not a condition of purchasing services. Message and data rates may apply, and message frequency may vary. STOP may be used to opt out of marketing texts when SMS functionality is active. Transactional communications may continue when necessary to administer an active request or order.
8. Payment Information
When online payments are enabled, payment information will be transmitted directly to the applicable payment processor. That provider will process payment information under its own privacy policy and security practices. Ready Waste may receive transaction identifiers, payment status, limited billing details, and information needed to administer the order, but does not intend to receive or store complete payment-card numbers.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to administer quotes and orders, provide service, maintain business and tax records, resolve disputes, enforce agreements, comply with legal obligations, and protect against fraud or abuse.
Retention periods vary based on the nature of the information, the customer relationship, contractual requirements, tax and accounting rules, insurance requirements, litigation or dispute needs, and security and fraud-prevention requirements.
When information is no longer reasonably required, we will delete, de-identify, or securely dispose of it in accordance with our retention practices, subject to lawful exceptions.
10. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information in light of its nature and the risks associated with its processing. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Consumer Privacy Rights
Depending on your residence and applicable law, you may have the right to:
- Confirm whether personal information is processed
- Access personal information
- Obtain a portable copy
- Correct inaccuracies
- Delete personal information
- Opt out of sale
- Opt out of sharing or targeted advertising
- Opt out of certain profiling
- Limit certain uses of sensitive personal information
- Withdraw consent where processing relies on consent
- Appeal a denied privacy request
- Receive non-discriminatory treatment for exercising rights
These rights are subject to applicable legal exceptions and may not apply in every circumstance.
12. Submitting a Privacy Request
To submit a privacy request, you may contact us at:
Email: privacy@readywaste.com
Ready Waste may need to verify your identity, state of residence, relationship to the relevant record, or the authority of an authorized agent before processing your request.
13. Appeals
If applicable law gives you the right to appeal our decision regarding a privacy request, you may submit an appeal by replying to our decision or contacting us with the subject line 'Privacy Appeal.' We will review and respond in accordance with applicable law.
14. California Privacy Notice
If Ready Waste is subject to the California Consumer Privacy Act, as amended, California residents may have the rights described below.
These may include the right to know the categories of personal information collected, the sources, the business or commercial purposes, the categories of recipients, and retention criteria. California residents may also have rights to know, access, correct, delete, and obtain portability of their information; the right to opt out of sale or sharing; the right to limit the use of sensitive personal information where applicable; and rights regarding authorized-agent requests, non-discrimination, and notice at collection.
15. Other U.S. State Privacy Rights
Residents of certain states may have additional privacy rights under applicable state law. Depending on the law and its applicability to Ready Waste, these may include access, correction, deletion, portability, consent withdrawal, appeal, and opt-out rights concerning sale, targeted advertising, or certain profiling. Requests can be submitted through the same privacy contact method described above.
16. Children's Privacy
Our website and services are intended for adults and business users and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it, subject to applicable law.
17. Third-Party Services and Links
Third-party services, websites, payment processors, mapping providers, and social-media platforms have their own privacy practices. Ready Waste is not responsible for the privacy practices of third-party websites merely linked from readywaste.com.
18. Business-to-Business and Authorized Representatives
A contractor, employer, property manager, or other representative submitting information must have authority to provide information concerning the relevant company, property, contact, or project. Business contact information may be used to administer the commercial relationship and communicate about relevant Ready Waste services.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be posted with an updated 'Last Updated' date. Where required by law, we will provide additional notice or obtain consent before applying a material change.
20. Contact Us
Ready Service Group LLC
d/b/a Ready Waste